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Negotiation techniques

Course Summary

This course will give you the communication keys to become a skilled negotiator. Whether it’s getting your proposals for technical solutions through or dealing with stakeholder resistance and questioning, our negotiation skills course will give you the strategies you need to negotiate smartly and effectively.

Negotiations can feel like difficult conversations and many people feel they often have to give in to avoid conflict. The truth is that negotiations don’t have to be that complicated – the problem often lies in using the wrong strategies. In this course, we’ll go through the most common myths and mistakes around negotiations and teach research-based and proven strategies that actually work in both technical and business contexts.

Partner course
Please note that this is a partner course and therefore not covered by the Informator start guarantee.

You’ll learn the importance of being tough on the problem but at the same time building a good relationship with the person on the other side of the table. In this way, you can both strengthen the collaboration and get your technical or business solutions through.

With the right knowledge and rhetorical tools, you can avoid unnecessary conflicts and ugly tricks that can be used against you. At the same time, you will be given strategies to present your proposals in a way that makes them hard to say no to.

The course is for those who want to:

  • Master communicative tools for successful negotiations.
  • Have a clear preparation template for negotiations.
  • Be a good negotiator even if you are afraid of conflict.
  • Get comfortable in negotiations.
  • Have a rhetorical defense against tough negotiators and dirty tricks.
  • Learn argumentation techniques.
  • Win a negotiation and still have a good relationship with the other party.
  • Be inspired but also make concrete change at the next negotiation.
  • Network and get tips from other industries and negotiation situations

No specific prior knowledge required

This course has no certification.

This training is delivered in collaboration with Informator’s partner Snacka snyggt

“At Snacka Snyggt, we have extensive experience in helping IT and tech companies improve their communication. We train and lecture for both the business and public sectors and have helped many in the IT industry, such as Advania, Iver and B3, to handle communication challenges – from technical presentations to stakeholders to customer meetings. Our clients seek our help to streamline and improve their communication in complex situations that we all face in our everyday work.”

 

Over two intensive days, we explore the psychology and rhetoric behind successful negotiations. You will learn everything from handling minor conflicts to strategically presenting proposals that the other party finds difficult to say no to. With the help of a structured preparation template, you will gain an understanding and overview of the negotiation situation as well as a clear plan to navigate through the most challenging parts of the negotiation.

The course combines psychological insights with practical exercises, so that right after the course you feel confident and ready to use the tools in your next negotiation.

The course includes:

  • Present proposals in a strategic and effective way.
  • Find and use the information you need to succeed.
  • Handling objections with smart techniques.
  • How to turn a no into a yes.
  • Common pitfalls and what to do instead.
  • The art of being tough on the issues but nice to the person.
  • Identifying and managing psychological traps.
  • Strategies to build confidence and security in negotiations.
  • Psychologically smart argumentation techniques
  • Word choices that guide the negotiation towards your goals.
  • The preparation template to help you feel confident and well prepared.
  • Effective ways to deal with difficult questions and comments.

Course Overview

15 900 kr

2 days

Can’t find a (suitable) date, but are interested in the course? Send in an expression of interest and we will do what we can to find a suitable opportunity.

Customized Courses

The course can be adapted from several perspectives:

  • Content and focus area
  • Extent and scope
  • Delivery approach

In interaction with the course leader, we ensure that the course meets your needs.

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Send an expression of interest for the training